Contacting The Baylor Line
Thanks for your interest in contacting Baylor Line. We’re here to support you and will always do our best to exceed expectations. Whether you’ve a question, comment, suggestion, or correction, there are several ways to reach out.
General Support or Inquiries
You can email questions and comments to support@baylorline.com or send snail mail to:
The Baylor Line
PO Box 2089
Waco, Texas 76703
We’ll do our best to get back to you, but cannot promise a response to all messages. We will do our best to return physical items mailed to us, but cannot extend this offer to all cases.
As a reminder, The Baylor Line and Baylor Line Foundation do not have any affiliation with Baylor University, Baylor Magazine, the student support organization in charge of Line Jerseys, or any department or organization on campus. Additionally, we no longer accept unsolicited obituaries, class notes submissions, or back-catalogue requests.
Contacting Our Newsroom
If you have a pitch, story idea, or tip, send it our way. While we appreciate and accept all submissions, we cannot promise a reply to every message. Remember to include a clear subject line so that we can properly address your message and get it to the right person.
To share a press release, pitch, or story idea, email editor@baylorline.com.
All corrections, questions, or comments can be directed to corrections@baylorline.com.
For all other inquiries, shoot a note to support@baylorline.com.
Again, we no longer accept unsolicited obituaries, class notes submissions, or back-catalogue requests. Due to the volume of support we handle, we cannot guarantee a response to messages related to these requests.
Contacting Staff
We’re a small-but-mighty, growing team. To learn more about the current Baylor Line staff, visit our About Us – Staff page.
Looking to contact a specific staff member? Shoot a note to support@baylorline.com and we’ll direct it to the right person.
Events
For questions about upcoming events — including to change your RSVP — please email support@baylorline.com. Event details can be found at baylorline.com/events. For private and VIP event information, please contact development@baylorline.com.
Media Inquiries
To request an interview or for questions related to press, event access, or republishing, please email press@baylorline.com.
Newsletters
To sign up for our newsletters, visit this page. Need to change your email address, update other contact information, change your subscription(s), or have other questions about the newsletters we offer and/or that you receive? Email support@baylorline.com.
Membership
For questions about membership or to update contact associated with a current membership, please email support@baylorline.com.
To update payment information for a current membership, please email support@baylorline.com and include your best phone number — in case we need to contact you for updated credit card information. Please do not send your credit card or banking information by email.
Major Gifts, Grants, Corporate Partnership, and More
If you have questions or need information about making a major gift, please contact our Development team at development@baylorline.com.
Sponsorships
If you are interested in sponsorship, digital advertising, event sponsorship, or a conversation about any of these options, please reach out to our Sponsorship team at sponsor@baylorline.com.
Accounting and Gift Acknowledgement
For all questions or needs relating to accounting — including necessary tax paperwork, like 1099s — or gift acknowledgement receipts, please email our Accounting department at accounting@baylorline.com.
All Other Requests
Need something not listed here? Reach out to support@baylorline.com and we’ll do our best!
Why No Phone Number?
We understand some may be looking for a phone number to call. We’ve chosen to sunset our phone based support protocol. Honestly, we got a billion times more spam than you’d ever believe — seriously, like hundreds of spam calls and dozens of blank voicemails per day — and it was just too cumbersome for a small team to keep up with. We know this may seem like an inconvenience for you, but our investment in email based support has seen tremendous results and much happier clients. There has yet to be a situation we cannot handle in a timely manner — including refunds, change of address or contact information, RSVP or event concerns, or subscription updates. Shoot us an email and we’ll take care of you.
Baylor Line MAgazine
With 75 years of storytelling under its belt, the award winning Baylor Line Magazine is now available digitally. Choose your subscription to Baylor Line today to get unlimited digital access to new and archived issues or traditional annual print access.
